To ensure high quality, our QC department conducts inspection either on production line and pre-shipment. Normally, we extract at least 5% of total quantity to check the wood moisture, size, color, paint, crafts, assembly, print, and package. Once any defect be discovered, it will be reported to production managers and customers to repair, at no time, we will cover the  hidden risk. With respect to the 3rd party inspection ordered by buyers, all Hongtai employees are forbidden to give extra tips, presents, rebate or entertainment to QC. We firmly stand with final consumers to oppose bribery.

For any claims happen after sale, we will be responsible for the repair, replacement of product so long as they are in our warranty period!